Refund policy

We hope you love what you've ordered, but if you're not 100% satisfied with any item, we've made our returns simple.

Simply click on the link below to start the process of registering your return. A returns fee of £5.95 for using our pre-paid returns label will be deducted from your refund amount (UK customers, international return costs vary). We are unable to refund your original shipping costs.

https://www.la-s.co.uk/a/returns

If you do not wish to use one of our pre-paid returns labels, you can return your order using your own method at your own cost. We recommend using a tracked service and ask that you include your order number in the parcel.

The returns address if you wish to send via your own means is;


L.A-S Returns

Latitude Logistics

Unit J2

Lyntown Trading Estate

Lynwell Road

Eccles

M30 9QG

 

Refund Policy

You have 14 days from the date of receipt of your order to register your return.

We will inspect your item/s within 5-7 days of receiving your return. Please allow 10 working days from this day to receive your refund.

All products must be returned in an unworn, unwashed, and intact state, with all protective materials in place, as well as all attached brand tags. This includes all packaging, accessories and dust bags.

Please note: sale/special price items can be returned for store credit only

We reserve the right to refuse a refund if the product shows signs of wear or has been altered from its original condition in any way, in this instance, you may choose to have the item(s) sent back to you at your own expense. Due to hygiene reasons, briefs are non-returnable. Fragile items including candles are returned at the buyers risk, if the product is damaged on arrival back to us, no refund will be given (candles must be unopened in their original packaging). Nail polishes are also non-refundable.